Change Management

Management lessons in leadership from the US Presidential elections

We all know that for an inquisitive mind, leadership lessons can be learnt from anyone and in the most unlikely of circumstances. But today, I want to be predictable and reflect on the US Presidential election, a spectacle that the world has been watching for the last few days. It had two diametrically opposite characters …

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Leading with creativity, not technology

The idea of leading with creativity and not technology coming from a professional who is offering Martech solutions as one of his key services might sound blasphemous. But meeting after meeting (and there are too many of them), I hear senior professionals dive straight into executional and tactical stuff. Almost always when my team presents …

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Retailers need to re-invent and rebuild their business in real-time

In early May 2020, when I spoke to the owners of one of the biggest fashion brands in the country, they were despondent. Lockdown after lockdown over a four-month period has brought the Retail business to its knees. Large format stores, Large national brands, niche players, regional brands have seen sales collapse by 90%. Whenever, …

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Don’t be delusional about disruptions, they are here to stay.

Management teams across businesses and industries are furiously having online meetings, discussions and brainstorming sessions. Since customers have deserted them or rather, they have been forced into isolation, there is not much happening on the business front. Some of the key comments that I have picked up – We are all doing scenario planning. What …

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Change management is as much about staying the course as it is about pivoting.

Look around any corporate house, manufacturer, service provider and one theme that resonates across is change management. So why do organisations need to change? They need to change because they need to deliver value to stakeholders, to customers, to society. Mostly organisational questions are like –  should the organisation expand into new regions, get closer …

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A Culture Management System to drive innovation and performance

Many leaders now spend a lot of their time in putting frameworks, structures, policies and processes in place. Hoping that once all of this is in place the organisation is ready for an octane-charged growth period. But this almost never works on a stand-alone basis.  Because either they overlook the key ingredient or do not …

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